Diamond CLUB t&cs

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age restrictions

Diamond Club Ticket (Premium Package) is available to all patrons. Ridin’ Hearts Festivals are 18+ and fully licensed. 

resale prohibited

All package elements will be rendered invalid if resold.

JOLENE'S Diamond Club Ticket Package Delivery

All Diamond Club Ticket components (merchandise, souvenir laminate & lanyard) of Jolene's Diamond Club Tickets purchased prior to 14 October 2024 will be sent via Australia Post to ticket purchaser's nominated Australian postal address. You are responsible for ensuring we have a current and secure postal address. All Diamond Club Ticket components for Diamond Club Tickets purchased after 14 October 2024 will be available for collection at the Festival Venue on the day of the Festival and instructions will be emailed regarding collection. Uncollected Jolene’s Diamond Club Ticket components as at the end of the Festival will be deemed forfeited.

SOUVENIR LAMINATES

The Diamond Club souvenir laminate does not gain or authorise access into the Festival Venue or any backstage areas. Your Jolenes’s Diamond laminate must be worn in conjunction with a Diamond Club wristband in order to gain access to the Diamond Club, and you must be in possession of a valid AXS Festival ticket. 

PACKAGES SUBJECT TO CHANGE

All Diamond Club package items and experiences (including any pre-show functions, times, locations and package inclusions) may vary from market to market and are subject to change at any time for any reason.  

purchaser information

You are responsible for ensuring your contact information (email and postal address) provided at the time of purchase is correct and current and Frontier is not responsible where incorrect information results in an undelivered product. 

If you have any questions regarding your Diamond Club Ticket package elements or have not received your Diamond Club Ticket Package Details and Instructions two weeks prior to the Festival, please email hello@ridinhearts.com 
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